Industries we transform
We understand the operational challenges of each sector. We implement Salesforce with real industry knowledge.
Experience in 6 verticals
Over 5 years implementing Salesforce Field Service in industries with high-complexity field operations.
Energy
Energy commercialization and distribution. Field crew management for damage repair, disconnections, suspensions, reconnections, and loss control.
Coordinating over 2,200 field technicians with critical response times, multiple order types, and strict regulatory compliance.
Maintenance, administration, and evolution of ClickSoftware (predecessor to Salesforce Field Service) for the energy commercialization business line. Intelligent scheduling, route optimization, and comprehensive work order management.
EPM
Colombia
Water & Sanitation
Water supply, sewerage, and treatment utilities. Network management, meter reading, and field claims resolution.
Distributed operations across large territories with hard-to-access infrastructure and high service demand.
Field Service for work order management, Asset Management, and full traceability of field interventions.
Aguas Andinas
Chile
Telecommunications
Fixed, mobile, and fiber optic network operators. Installations, maintenance, and on-site technical support.
High volume of service orders, multiple work types, complex integrations, and the need for a high first-time fix rate.
Maintenance and evolution of Agentforce Communications Cloud and MuleSoft. Comprehensive telecom service management with legacy system integrations.
ETB
Colombia
Insurance & Assistance
Insurance companies, roadside and home assistance. Emergency unit dispatching and scheduled service management.
Immediate emergency response for auto and home incidents, multi-provider coordination, and policyholder experience during critical moments.
Service Cloud + Field Service implementation for complete vehicle and home assistance management, including emergencies and scheduled services.
Asistencia Bolívar
Colombia
Real Estate & Asset Management
Commercial property administration, shopping centers, and real estate assets. Commercial management and multichannel customer service.
Multiple business lines requiring unified commercial management, lead tracking, and omnichannel customer support.
Sales Cloud + Service Cloud Quick Start in 2 months: commercial management, sales, leads, opportunities, cases, tickets, and omnichannel support. Includes workshops, training, and multi-environment deployment.
Multiplika
Colombia
Financial Services & Healthcare
Employee funds and healthcare cooperatives. Commercial management, member acquisition, and financial product administration.
Manual sales process, lack of pipeline visibility, and the need for integrations with existing systems.
Sales Cloud Quick Start in 4 weeks: complete commercial management with leads, opportunities, accounts, and pipeline. Includes 2 integrations, workshops, training, and deployment.
ProMedico
Colombia
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Salesforce Certifications
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Years as Partner
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Salesforce Products
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Countries